Issues Addressed
Cha-TingCommunity is a typical concentrated area of old and dilapidated communities. Although there are no COVID-19 patients or suspected cases, it is difficult to maintain zero growth in prevention and control. In order to achieve the zero-growth goal, Cha-Ting Community apply comprehensive urban governance to exert expertise, guarantee material supply and strengthen management, emphasis on comprehensive governance and pay attention to the elderly. At present, Cha-TingCommunity has zero growth, and has improved the community environment and the quality of life of residents.The community introduces special activities carried out by social organizations, which aimed at the elderly, children, neighbor relations, etc., to guide residents' understanding of public health.Residents' consciousness has improved significantly, and they can actively participate in the maintenance of hard-won achievements.
1.Solutions
In order to solve the problems of epidemic prevention and living environment improvement in old and dilapidated communities. in 2020, the Member Office of the Nanjing Urban Governance Committee selected the Chating community as a typical case for the public participation community landing pilot.
1.1Comprehensive urban governance and exert expertise
Volunteer organizations guarantee hot water at the gates on duty and donate materials to the community. Home volunteers take the initiative to help home observation households with livelihood security. Retired cadres take the initiative to assume the role of correspondents fighting against the epidemic in the branch. Urban governance public committees apply for epidemic prevention tasks and undertake home temperature measurement, statistics, and transportation of materials, etc.
1.2 Sub-district office ensure and strengthen management
Mochou Lake sub-district office guaranteed all volunteers' masks, guard booths, tents, RVs and other hardware materials, and organized special funds for epidemic prevention and control for the people. Among the original multiple entrances and exits in the community, only one was retained. And the "three must" management has been strictly implemented: masks must be worn; body temperature must be taken; outsiders must be registered.
1.3 Emphasis on comprehensive governance and pay attention to the elderly
The "Mochou Red Service" prevention and control dispatching cloud platform was activated. Drones and mobile propaganda vehicles were used for prevention and control propaganda. The community also created an atmosphere through electronic screens, smart community display screens and banners, and used community loudspeakers to publicize the epidemic situation. Community grid members use the platform to do a good job in information publicity. Close observation is carried out for home-based observers, especially for the elderly. The "five to one responsibility system" (government officials, sub-district officials, community officials, community police officers and grid personnels) is implemented, that is, five government officials contract the services of one elderly person.
2.Normal prevention and control measures in the post-epidemic era
In April, epidemic prevention and control in Nanjing became normal, and production and economic development gradually recovered. According to the latest requirements of Nanjing COVID-19 Joint Prevention and Control Headquarters, Cha-Ting Community combines the public participation in urban governance, carries out normal prevention and control with beautifying the living environment, so as to stimulate residents' sense of ownership.
2.1 Multi – governance and clear division of labor
For the 4 housing estates without properties, a property management committee was established voluntarily and entrusted property management companies to manage it. Sub-district office builds garbage collection booths in the community to implement household garbage classification. The community also keeps an eye on key areas such as resumption of work and production, school resumption, and return of non-local personnel to the community, especially for key places such as schools, hospitals, hotels, etc. to implement prevention and control requirements, and strengthen information reporting.
2.2 Public participation and enhanced services
Continue to carry out patriotic hygiene campaigns throughout the community, and strengthen publicity and guidance in combination with garbage sorting. For uncivilized behavior, enthusiastic residents will take the initiative to correct and report. When the epidemic prevention and control is normalized, community residents need to communicate, and the prevention and control is mainly based on publicity. After listening to the community residents' response to the lack of public communication space, the community has built a dynamic paradise, leisure garden, cultural park and exquisite home around the street corner, corner and wall corner of the community, aiming at children, the elderly, public publicity and theme services. It also provides free blood sugar and blood pressure measurement services for the elderly, and shares book corner and botanical garden for children. Driven by the street public committee, residents of the community use scattered areas to "seize the green" to turn the public space into a multifunctional pocket park. The community used these public spaces to carry out various forms of epidemic prevention and control publicity, which played a good role in publicity and emotional exchange.
The implementation funds for the above measures come from government investmentt and social donations, and are implemented by the community. At present, there has been zero growth in COVID-19 in this community. Public participation has not only improved the community environment, but also improved the quality of life of residents, especially the elderly and children. The Office of Nanjing Urban Governance Committee will promote this community practice throughout the city in 2021.
Comments on the Solution
In 2020, Nanjing experienced the spread of the new crown epidemic from the whole country to the current normal life. I personally participated in the whole process of community prevention and control. Through the specific leadership and coordination of the community, the residents of the Cha-Ting community participated in the epidemic prevention and control, as well as the improvement of the community environment.?Residents take care of the facilities and enjoy the environment, realizing today's zero growth of COVID-19 and a beautiful life of caring for the elderly and children.
Govern together, build and share together, fall in love with the Chating community.
Qi Hongyun, Residents in Cha-Ting Community
Information may Interest you
Related resources
What training manuals, guidelines, technical fact sheets, posters, pictures, video, audio documents, websites have been created as a result of identifying the good practice?
Practice inCha-Ting Community will be summarized and promoted in the 28th Nanjing Urban Governance Roundtable Forum and the "Nanjing Urban Governance Magazine", and will also be combined with the Nanjing Urban Governance Committee public members' live broadcast and other activities to give continuous attention in 2021, as well as follow-up tracking of sustainable effects.
